Under this heading, the page contains a description of the method for obtaining and evaluating feedback from internal and external customers regarding services provided by the Institution; recording, evaluating and resolving customer suggestions and complaints; and the execution of corrective actions to prevent recurrence.

Under this heading, the page contains a description of the method for obtaining and evaluating feedback from internal and external customers regarding services provided by the Institution; recording, evaluating and resolving customer suggestions and complaints; and the execution of corrective actions to prevent recurrence

Under this heading, the page contains a description of the method for obtaining and evaluating feedback from internal and external customers regarding services provided by the Institution; recording, evaluating and resolving customer suggestions and complaints; and the execution of corrective actions to prevent recurrence